Consultation Tracker
Customer Services Satisfaction Survey
Start Date: Wednesday 1 April 2009
End Date: Wednesday 31 March 2010
Status:
Continuous
Organisation: Borough of Poole - Strategy Directorate
Contact Name: Contact Name
Contact Phone: Contact Phone
Contact Email: contact@email.address
About this Consultation
Customer Services are conducting an ongoing satisfaction survey to monitor the perceptions and experiences of Customer Services.
Service users will be selected at random and asked to take part in a telephone survey.
The results will be analysed on a quarterly basis to measure customer satisfaction and monitor perceptions of the service provided. These will be compared over time and by the service contacted to determine where improvements are needed.
The results for 1 September 2007 - 31 March 2009 are available on the website.
Results
Associated Documents
Customer_Services_Satisfaction_Survey_Web_form_-_A (.pdf)
(183 KB)
Poole Partnership makes every effort to virus check information made available for download on this site. Poole Partnership cannot accept responsibility for any loss or damage which may occur from use of downloaded material. We recommend that users check all downloaded materials with their own virus check software.
Permalink: http://www.poolepartnership.info/customersatisfactionsurvey
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